Proactive Managed Cybersecurity and IT Help Desk
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Staying up to date with IT is a never-ending race. You can’t dedicate the time, energy, and resources your business needs to remain at the forefront of IT without neglecting everything else it requires to grow and succeed. When you work with Digital Plains, your team will include experienced IT professionals who put your convenience, security, and peace of mind above all else.
Managed Service Provider
As an industry-leading managed service provider (MSP), Digital Plains offers the skills, knowledge, and experience that will keep your business’s IT on top. Regardless of their industries – and regardless of whether or not they already have in-house IT professionals – the businesses we serve are assured the network, application, infrastructure, and security solutions they need to work efficiently, avoid becoming the targets of cyberattacks, and deliver greater results to their customers.
Ransomware is big business, and it’s only poised to keep growing. Why? Because it works. Ransomware actors are estimated to have extorted $1.1 Billion in 2023 alone. They will continue targeting any business that has valuable data. And make no mistake: every business has valuable data.
Let’s get started today!
Managed Service Provider
As an industry-leading managed service provider (MSP), Digital Plains offers the skills, knowledge, and experience that will keep your business’s IT on top. Regardless of their industries – and regardless of whether or not they already have in-house IT professionals – the businesses we serve are assured the network, application, infrastructure, and security solutions they need to work efficiently, avoid becoming the targets of cyberattacks, and deliver greater results to their customers.
Ransomware is big business, and it’s only poised to keep growing. Why? Because it works. Ransomware actors are estimated to have extorted $900 million in 2023 alone. They will continue targeting any business that has valuable data. And make no mistake: every business has valuable data.
Our MSP services include:
Network management. Count on our expert system administrators to set up, operate, and maintain the secure and reliable network that serves as the foundation for all your team’s communications.
Remote IT system monitoring. Reduce downtime, prevent outages, enhance security, and ensure that your organization utilizes its IT resources efficiently – without the need for an on-site technician.
IT infrastructure management. Ensure that your computers, servers, routers, and networks are seamlessly integrated at all times. Digital Plains will prevent your IT infrastructure from gradually wearing down.
Don’t trust an MSP that follows up their introduction with a sales pitch for their latest product. At Digital Plains, we exclusively recommend the best IT solutions for our clients’ unique needs.
Auditing
IT is constantly evolving. So too is cybercrime. If you grow complacent, your business will no longer be competitive – and it will become the target of a ransomware attack or other cybercrime. But if you stay proactive, you will give your business every advantage it needs to continue growing and flourishing.
Don’t fall behind. When Digital Plains audits your business, you can rest assured that industry experts will scrutinize every piece of equipment, every computer program, and every other tool your team utilizes on a day-to-day basis. We will detect inadequate equipment. We will identify vulnerabilities. We will advise the solutions that keep your business efficient and secure.
Help Desk Services
A secure, practical, and effective solution to IT cannot come from a conventional call center. When you demand immediate solutions to your business’s most pressing needs, you need Digital Plains’ help desk services.
We don’t provide help like other MSPs. Rather than an IT technician who is only dimly aware of what your business does, you will speak to a specialist who is intimately familiar with every facet of its infrastructure.* Your Digital Plains specialist will additionally be backed by a skilled engineering team, so you cannot give them a problem they won’t find a fast and definitive solution to.
Our help desk services include:
- Phone support Monday through Friday, 8am – 5 pm (24-hour support also available)
- Automated remediation that identifies and diagnoses needs for preemptive repair
- Monthly phishing and ad hoc testing (failures provided additional training)
- Managed antivirus that protects against file-based, fileless script attack
- Powerful scripting engine with library of scripts and custom scripting
- Updated reporting (customizable to your Power BI portal needs)
- Email protection (Microsoft 365 and supporting systems)
- Microsoft 365 tenant management and monitoring
- Complimentary employee onboarding
- Default HIPAA-compliant technology
- Documentation and asset tracking
- Server and network infrastructure
- Integrated ticket management
- Microsoft Entra ID monitoring
- And much more – contact us today!
*Dedicated toll-free number and support specialists are reserved for clients with 75 or more employees.
